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J & V Boutique. Delivery & Returns


Your pack shipment

Packages are generally dispatched within 1-2 days after receipt of payment and are shipped via Royal Mail UK with tracking and drop-off without signature.

All orders over £30 we offer FREE Standard Delivery UK & Europe!




Unfortunately, we do not send to the United States.

Our goods are well-packaged and sized and your items are well-protected.


You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.


The product you wish to return must in reasonable condition and we will consider the overall due care of the product being returned when making a refund. We will refund the price of the item to the purchaser or exchange it as soon as it is received by us. This will usually reach your account as soon as possible. Timing will, however, depend on the speed with which your credit/debit card company processes the credit. A refund of the delivery charge will be given in the instance of incorrect, damaged or faulty goods.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, feel free to contact us.

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